Shipping & Return

SHIPPING

DANKBANGER offers free shipping on all orders over $40.

 

Shipment processing time:

All orders are processed and shipped within 48 hours. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipment method & estimated delivery time

US orders will be shipped by USPS which takes around one week to arrive.

Non-US orders will be shipped by USPS which takes around 15~25 days.

* Delivery delays can occasionally occur which is subject to shipping carriers.

 

Shipment confirmation & order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages or lost

DANKBANGER is taking care of any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods before filing a claim, and email info@dankbanger.com with clear pictures or videos for a claim of replacement or refund.

 

EXCHANGE

DANKBANGER makes exchanges and returns as hassle free as possible. Email us at info@dankbanger.com to submit a request. The typical response time is 24 hours or less on working days.

  

Accepted reasons to exchange a product:

- We sent the wrong product (contact us immediately, we will fix the issue ASAP)

- You ordered the wrong size

- You ordered the wrong product

- The product does not fit

- The product isn't compatible with your other items

- You're not satisfied

- Have another reason? Please contact us.

 

How long do exchanges take?

Depending on the reason for the exchange, we can send the correct item you need the same day you request the exchange. We work hard to make sure that exchanges are handled with a professional amount of urgency.

    

Will I have to pay anything?

If you are exchanging something due to a mistake that was made by us, we will pay for each shipping cost 100%, and you won't pay anything.

If you are exchanging something due to a mistake that wasn't made by us, we will pay for the 2nd package to be shipped to you, but you shall pay for the package that you send back to us.

 

REFUND

DANKBANGER refund policy lasts 7 days after the item has been delivered. If 1 week has gone by since the delivery date, unfortunately we can’t offer you a refund. 

 

Accepted reasons for a return/refund:

- The buyer is not satisfied with the quality/service.

- There is a defect in the product (email us immediately and attach a photo of the product(s) and defect. All defects are handled very seriously, you will be compensated.).


*To be eligible for a return, your item must be unused and in the same condition that you received it. 

 

Refunds (if applicable)

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain working days depending on your card issuer's policies.

,
You have successfully subscribed!